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Digital transformation · Cybersecurity · Managed IT

Technology your business
can depend on

Cliccx is an IT services company. We design, build, secure, and operate the systems your business runs on — with measurable uptime, hardened security, and accountable support.

Delivering for teams across

ManufacturingHealthcareFinancial ServicesRetailLogisticsEducation
Cliccx: get found on Google Maps and WhatsApp, and grow with ads, a website, and reporting
99.9%
Uptime commitment on managed services
24×7
Monitoring and incident response
[XX]+
Projects delivered across sectors
2
Delivery centres — Pune & Prayagraj
ISO 27001-alignedZero TrustCloud NativeDevSecOpsSOC MonitoringBusiness ContinuityData Protection24×7 NOCManaged SOCISO 27001-alignedZero TrustCloud NativeDevSecOpsSOC MonitoringBusiness ContinuityData Protection24×7 NOCManaged SOC
Services

One partner for build, secure, and run

End-to-end IT services, delivered by senior engineers and governed by clear SLAs.

Digital Transformation

Architecture, roadmap, and delivery for modernising legacy systems, automating processes, and connecting data across the business.

Strategy to execution

Cybersecurity & Managed SOC

Risk assessments, hardening, identity and access control, endpoint protection, and 24×7 monitoring with defined incident response.

24×7 monitoring

Cloud & Infrastructure

Cloud migration, network and server management, backup and disaster recovery, and infrastructure-as-code for repeatable, resilient environments.

AWS / Azure / GCP

Custom Software Engineering

Web platforms, internal tools, APIs, and integrations built with a secure SDLC, automated testing, and documentation you own.

Secure by design

Managed IT & Support

Proactive monitoring, patching, and a single accountable helpdesk for your users — with reporting against agreed response and resolution targets.

SLA-backed

Automation, Messaging & Growth

Workflow automation and our customer-facing products: DocSlot appointment booking, Cliccx Broadcast on the WhatsApp Business Platform, and managed Instagram marketing.

Our Approach

Disciplined delivery, measurable outcomes

1

Assess

We audit your infrastructure, security posture, and applications, then agree the risks and objectives that matter most.

2

Design

A target architecture, a phased roadmap, and clear success metrics — reviewed with your stakeholders before any build starts.

3

Implement

Delivery in controlled phases with automated testing, change management, and knowledge transfer at every step.

4

Operate

Ongoing monitoring, patching, and support against defined SLAs, with regular reviews of performance, security, and cost.

Platforms & Capabilities

Depth across the modern stack

We work with the platforms enterprises already trust, and apply the same engineering discipline to every layer.

Cloud
AWS, Azure, and Google Cloud — migration, cost control, and resilience
Certified engineers
Security
SIEM, EDR/XDR, identity, and vulnerability management
Managed SOC
DevOps
CI/CD, infrastructure-as-code, containers, and observability
Automated pipelines
Applications
Modern web frameworks, APIs, and integration platforms
Secure SDLC
Data
Warehousing, pipelines, and reporting for decisions you can trust
Governed
Infrastructure
Networks, servers, endpoints, and backup & disaster recovery
24×7 NOC
Why Cliccx

Built to be a long-term partner

Security-first by default

Every engagement includes a security review. Hardening, monitoring, and recovery are part of the design, not an add-on.

Accountable to SLAs

Response and resolution targets are agreed in writing and reported on. You always know how your systems are performing.

Vendor-neutral advice

We recommend the right platform for your needs and budget — not the one that pays the highest commission.

Senior engineers on delivery

Your work is done by experienced practitioners, with documentation and knowledge transfer so your team is never dependent on us.

Continuity you can plan for

Backups, disaster recovery, and tested runbooks so an incident is a controlled event, not a crisis.

Two delivery centres

Teams in Pune and Prayagraj provide onshore delivery, on-site support where needed, and resilient coverage.

About Cliccx

An IT team that shows up

Cliccx is an IT services company built on a simple idea: technology should be reliable, secure, and accountable to the people who depend on it. Our engineers and consultants work from delivery centres in Pune and Prayagraj, combining hands-on infrastructure and security experience with modern cloud and automation practice.

We work as a long-term partner rather than a one-off vendor — the same people who design your systems stay on to run, secure, and support them. Alongside our core IT services, our product teams built DocSlot, Cliccx Broadcast, and our Instagram Marketing practice to solve the same reliability and growth problems for smaller teams.

2 delivery centres
24×7 monitoring
Security-first delivery
Senior engineers only
Cliccx engineers working
Client Outcomes

Results our clients can measure

"[Client quote — e.g. the security or reliability problem Cliccx solved and the outcome, with a number if possible.]"

Client
[Name]
[Title, Company — sector]

"[Client quote — e.g. a cloud migration or digital transformation project and its impact on cost or speed.]"

Client
[Name]
[Title, Company — sector]

"[Client quote — e.g. the managed IT / support experience and responsiveness against SLA.]"

Client
[Name]
[Title, Company — sector]
FAQ

Common questions

With a short discovery: we review your current environment, security posture, and priorities, then propose a scoped plan with objectives, timelines, and success metrics before any work begins.

Yes. We operate as an extension of your team — taking full ownership of specific functions, augmenting capacity on projects, or providing specialist input where you need it. Responsibilities are defined in a clear RACI.

Our practices are aligned to ISO 27001 and a Zero Trust model. Every engagement includes access controls, monitoring, patch management, and tested backup and recovery. We support your audit and regulatory requirements with documentation and evidence.

Monitoring and critical incident response run 24×7. Standard support hours, priority levels, and response and resolution targets are agreed in your service schedule and reported against each month.

You do. Source code, cloud accounts, documentation, and credentials remain your property throughout. We build for knowledge transfer so your team is never locked in.
Contact

Talk to our team

Tell us what you're trying to achieve. We'll arrange a call with a senior engineer and follow up with a scoped plan.

Pune Office

R-6 Commercial, Life Republic, Pune.

Prayagraj Office

311 Jhalwa, Prayagraj (Near IIIT Prayagraj).

Cliccx
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Main
Workspace
Notifications 4 new
High ticket volume alert
Support Bot handling 23% above average. Consider scaling agents.
2 minutes ago
Daily goal reached
Your AI agents resolved 1,000 conversations today — a new record!
18 minutes ago
Slack sync completed
#support channel successfully synced. 47 new threads indexed for AI training.
1 hour ago
Agent update available
Support Bot v2.2 is ready. Improved accuracy by 4.3% on billing queries.
3 hours ago
Weekly report ready
Your performance report for last week is ready to download.
Yesterday
GitHub integration connected
Successfully connected 2 repositories. AI code review is now active.
2 days ago
U
User
Pro Plan
U
User
user@email.com
Pro Plan
Current Plan
Pro Plan
Next billing: June 1, 2025

Good morning, User

Here's what's happening with your AI agents today.

↑ 18.4%
24.8K
Total Conversations
↑ 3.1%
98.2%
Resolution Rate
↓ 0.3s faster
1.4s
Avg Response Time
↑ 31%
$18.2K
Monthly Cost Savings
Conversation Volume
Last 30 days
Live Activity
Live
AI resolved billing query for user@acme.com2s ago
Sales agent qualified lead from LinkedIn18s ago
CRM synced — 12 contacts updated45s ago
Escalation: complex refund case → human1m ago

AI Agents

Manage and monitor your deployed AI agents.

Support Bot v2.1
Customer Support · GPT-4o
Online
1,248
Chats today
96.4%
Success rate
Sales Qualifier
Sales Automation · Claude 3.5
Busy
347
Leads qualified
78.2%
Conv. rate
Data Analyzer
Analytics · Gemini Pro
Online
92
Reports generated
100%
Accuracy
Email Automator
Email Marketing · GPT-4o
Idle
538
Emails sent
41.3%
Open rate

AI Chat Console

Chat with your Cliccx assistant — powered by Claude.

Cliccx Assistant
Online — Powered by Claude
Hi! I'm your Cliccx assistant. I can help you with support analytics, agent configuration, automation workflows, and business insights. What would you like to know?
Cliccx · Just now
Quick Actions

Analytics

Deep insights into your AI performance and business impact.

↑ 24.3%
$128K
Revenue from AI
↑ 0.3
4.9★
Avg CSAT Score
↑ 12%
8,420
Unique users served
↑ 5%
81%
AI containment rate
Monthly Performance Trend
Last 12 months
Agent Performance
Support Bot96.4%
Sales Qualifier78.2%
Data Analyzer100%
Email Automator41.3%

Automations

Manage your active workflow automations.

Automation Trigger Runs Today Status Actions
Auto-resolve billing tickets
Support Bot ? Billing module
New ticket + billing tag 248 Active
Welcome email sequence
Email Automator ? Onboarding
New user signup 93 Running
CRM data sync
Data Analyzer ? HubSpot
Every 30 minutes 48 Active
Escalation alerts
Support Bot ? Slack #escalations
Low confidence score < 70% 9 Standby
Lead scoring pipeline
Sales Qualifier ? Salesforce
New lead form submission 127 Active

Integrations

Manage your connected apps and services.

Slack
#support, #escalations
Connected
Bi-directional sync enabled. 3 channels active.
GitHub
cliccx/client-portal
Connected
AI code review active. 2 repos monitored.
Google Drive
My Drive + Team Drive
Connected
234 documents indexed for AI training.
Zapier
12 Zaps active
Connected
Connecting to HubSpot, Stripe, Mailchimp.
Discord
1 server, 4 channels
Connected
Community bot answering 94% of questions.
Notion
Team workspace
Syncing
178 pages indexed. Syncing in progress.

Settings

Manage your account and preferences.

Profile
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User Name
user@email.com
Pro Plan
Preferences
Dark Mode
Toggle interface theme
Email Notifications
Daily performance digest
AI Auto-escalation
Escalate when confidence < 70%
Usage Analytics
Share anonymous usage data
Slack Alerts
Real-time critical notifications