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Cliccx for Healthcare & Hospitals

IT and security built for patient care

We help hospitals and maternity centres run reliable systems, protect patient data, and keep patients engaged — from HMS and EMR to ransomware defence, DPDP and ABDM compliance, and WhatsApp appointment reminders.

DPDP Act 2023 aligned ABDM enablement 24×7 monitoring
Cliccx Healthcare Console
City Maternity & Nursing Home
HMS / EMR uptime (30 days)99.98%
Backups verified2 hours ago
ANC & immunisation reminders sent128 today
ABHA IDs created34 today
Security alerts3 triaged, 0 open
99.9%
uptime commitment on critical systems
24×7
monitoring and incident response
DPDP
Act 2023-aligned data handling
ABDM
ABHA, HFR & HPR enablement
The Challenge

Care can't pause for a technology failure

Hospitals carry the highest-stakes data and the lowest tolerance for downtime — and are among the most targeted.

Patient data at risk

Ransomware and data theft target healthcare specifically. A breach means downtime, regulatory exposure under the DPDP Act, and lost patient trust.

Systems that don't connect

HMS, lab, radiology, pharmacy, billing, and insurance portals running in isolation mean re-keyed data, errors, and no single view of the patient.

Missed visits and follow-ups

Antenatal visits, immunisations, and post-natal follow-ups get missed without reliable reminders — affecting outcomes and revenue.

What We Deliver

One partner for the whole stack

Patient engagement, hospital systems, and security — delivered together, governed by clear SLAs.

Patient engagement

WhatsApp appointment booking

Patients book OPD, ANC, and specialist consultations over WhatsApp with DocSlot, on your existing number.

DocSlot

ANC & immunisation reminders

Automated visit, scan, and vaccination reminders, plus structured post-natal care messages — fewer no-shows, better outcomes.

Health-camp & package campaigns

Opt-in WhatsApp campaigns for camps, delivery and health-check packages, and prenatal classes with Cliccx Broadcast.

Broadcast

Report & discharge delivery

Lab reports, prescriptions, and discharge instructions delivered securely to the patient's phone.

Website & local SEO

A fast hospital site with doctor profiles, packages, online enquiry, and a maternal-health blog that ranks locally.

Instagram & reputation

Doctor visibility, patient testimonials, and package promotions, plus Google Business Profile and review management.

Instagram

Hospital systems & data

HMS / EMR implementation

Selection, rollout, and customisation of your hospital management and records system — registration, OPD/IPD, billing, OT, and NICU.

Maternity records

ANC card, partograph, delivery notes, and newborn records configured in your EMR, with the reporting your clinicians need.

Systems integration

Connect lab (LIS), radiology (RIS/PACS), pharmacy, payment gateways, and TPA / government scheme portals into one flow.

ABDM enablement

ABHA (health ID) creation in the patient flow, and Health Facility & Healthcare Professionals Registry onboarding.

Analytics & MIS

Management dashboards for deliveries, C-section rate, occupancy, ANC conversion, payer mix, and referral sources.

Statutory reporting support

Data prepared for HMIS and the RCH portal for maternal and child health, reducing manual compilation.

Security, compliance & infrastructure

Cybersecurity & managed SOC

Endpoint protection, network segmentation to isolate medical devices, access control, and 24×7 monitoring with defined response.

Data protection & compliance

Data handling aligned to India's DPDP Act 2023 and ABDM's Health Data Management Policy, with audit logs and evidence for reviews.

Backup & disaster recovery

Automated, encrypted backups with tested restores and a documented recovery runbook — patient records are never at risk.

Network & Wi-Fi

Segmented networks for clinical, staff, and guest use, structured cabling, and CCTV / access-control integration.

Hosting & uptime

On-premises or cloud hosting for your HMS, with monitoring and alerting on the systems that can't go down.

Managed IT & helpdesk

A single accountable helpdesk for doctors and nursing stations, device management, and proactive patching.

Patient Communication

WhatsApp, where your patients already are

Around 98% of WhatsApp messages are opened. On the official WhatsApp Business Platform — opt-in only, encrypted, and connected to your systems — that reach cuts admin load and missed visits.

Booking & rescheduling

Patients book, confirm, or move appointments in the chat. Slots sync with your calendar so there are no clashes.

Visit & immunisation reminders

Scheduled reminders for ANC visits, scans, and each child's vaccination due dates — the single biggest lever on attendance.

Digital intake forms

History, symptoms, insurance details, and consent captured before arrival with in-chat forms — shorter queues, cleaner records.

Reports & prescriptions

Lab results, prescriptions, and discharge instructions delivered securely to the patient's phone, with read receipts.

Medication adherence

Dose reminders and refill nudges for chronic and post-natal medication, with a simple way to flag a problem to your team.

Follow-up journeys

Structured post-procedure and post-natal message series — recovery guidance, warning signs, and the next appointment.

Triage & routing

A guided chatbot pre-qualifies enquiries and routes them to the right department or doctor, with escalation to a human.

Feedback & reviews

A short feedback ask after discharge, with happy patients guided to leave a Google review and issues routed to management.

Staff & recruitment workflows

Shift confirmations, internal broadcasts, and first-round screening for nursing and support roles — useful given the sector's workforce shortage.

Encrypted & opt-in only Synced to your HMS / EMR Hindi & English Powered by DocSlot & Cliccx Broadcast
Maternity Centres

Purpose-fit for maternal care

Antenatal and postnatal journeys are long, scheduled, and reminder-driven — exactly where the right systems and messaging make a measurable difference to attendance and outcomes.

Immunisation schedules
Auto-reminders keyed to each child's due dates.
Delivery & newborn records
Partograph, delivery notes, and newborn charts.
Birthing packages online
Package pages, enquiry capture, and campaigns.
RCH reporting
Maternal and child health data prepared for you.
Our Approach

Low-risk delivery, no disruption to care

1

Assess

We review your systems, security posture, and workflows, and agree the risks and priorities with your team.

2

Design

A target architecture and a phased plan that protects clinical operations at every step.

3

Implement

Rollout in controlled phases, with data migration, staff training, and fallback plans.

4

Operate

Monitoring, patching, backups, and support against SLAs, with monthly security and performance reviews.

Who It's For

Across care settings

Maternity & birthing centres
Multi-speciality hospitals
Day-care & surgical centres
Diagnostic chains
Clinics & polyclinics
IVF & fertility centres
FAQ

Common questions

You own it. Data stays in your hospital's own systems or cloud account — on-premises or in an Indian region, as you prefer. We implement access controls and audit logging, and you can export or migrate at any time.

Yes. We align your data handling, consent, and security controls to the DPDP Act 2023 and ABDM's Health Data Management Policy, help register the facility for ABDM, and add ABHA creation to your patient flow. We are an implementation partner, not a legal advisor — we work alongside your compliance team.

Not necessarily. If your current system works, we secure it, integrate it, and add the messaging and reporting layers around it. We only recommend replacement when the system genuinely can't support where you're headed.

We plan cutover for low-activity windows, run the old and new systems in parallel where possible, and keep a tested rollback. Registration and billing stay available throughout.

Monitoring and critical incident response run 24×7. Standard support hours and response and resolution targets are set in your service schedule and reported on monthly.

Yes — appointment booking, reminders, intake forms, and report delivery with DocSlot, opt-in campaigns and follow-up journeys with Cliccx Broadcast, and website and Instagram through our marketing team. All patient messaging runs on the official WhatsApp Business Platform with recorded consent. It can be one engagement or separate ones.
Contact

Talk to our healthcare team

Tell us about your facility and current systems. We'll arrange a call and follow up with a scoped plan.

Pune Office

R-6 Commercial, Life Republic, Pune.

Prayagraj Office

311 Jhalwa, Prayagraj (Near IIIT Prayagraj).

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